1. About the Role - At Westcoast, we deliver more than dental care - we create a refined, world-class patient experience. - We are seeking a sophisticated and service-driven Clinic Manager to lead operations, elevate service standards, and ensure every patient journey reflects excellence Clinic Operations Excellence: • Oversee all aspects of daily clinic operations with precision and efficiency • Ensure seamless patient flow and premium service delivery Leadership & Team Development • Lead, inspire, and develop a high-performing, service-oriented team • Maintain a culture of professionalism, accountability, and excellence Elevated Patient Experience • Curate a personalized and memorable experience for every patient • Handle feedback with grace, discretion, and professionalism Business Performance • Drive revenue growth while maintaining premium service standards • Monitor KPIs, optimize costs, and improve operational efficiency Compliance & Coordination • Ensure full compliance with healthcare regulations and internal policies • Collaborate with HR/Admin on staffing, documentation, and legal processes [Requirements] • A seasoned leader with a minimum of 5 years in management roles • This role is open to female candidates only • Chinese is an advantage. • Experience in premium healthcare, dental, or luxury service environments • Exceptional command of English, confident in engaging international clientele • A refined sense of service excellence and attention to detail • Strong leadership presence with the ability to inspire teams BENEFIT: • Salary: Negotiable • Work in a truly international, high-end environment • Attractive salary package with performance incentives • Opportunity to grow with a premium healthcare brand • Be part of a team that values excellence and patient experience