• Handle end-to-end coordination with shipping lines/carriers for bookings and shipments. • Generate and manage bookings through manual and online shipping line portals. • Coordinate with customers and follow up on Shipping Instructions (SI) and VGM submission. • Handle rate filing with shipping lines and coordinate rate-related matters. • Monitor booking status, vessel schedules, cut-off times, and shipment milestones. • Coordinate with internal teams, customers, overseas agents, and shipping lines to ensure smooth shipment execution. • Prepare and maintain accurate shipping and documentation records. • Follow up on schedule changes, rollovers, delays, and other operational issues. • Provide timely updates to customers and resolve day-to-day shipment/documentation issues. [Requirements] • 1–3 years of experience in Customer Service, Documentation, Shipping, or Freight Forwarding is preferred. • Knowledge of ocean freight/FCL operations and shipping documentation. • Familiarity with shipping line portals and booking processes is an advantage. • Good communication and coordination skills. • English communication skills (written and spoken). • Good attention to detail and ability to manage multiple shipments simultaneously. • Proactive, responsible, organized, and able to work under deadlines. • Fresh graduates with relevant logistics knowledge and a strong willingness to learn are also welcome to apply. What We Offer • Competitive salary • Opportunities for career growth in the logistics industry • Professional and supportive working environment • On-the-job training and opportunities to develop shipping & freight forwarding expertise • Stable, full-time position with long-term development opportunities