SCOPE OVERVIEW: The position coordinates key sales operations activities, including compensation & benefits administration, employee engagement, sales tools management, and process simplification to ensure efficient and effective field sales operations. Additionally, this position will provide occasional professional interpretation services for live meetings and document translation to ensure effective communication between non-native employees and local employees. The role will support in maintaining clarity, accuracy, and cultural sensitivity across all verbal communications and written materials. Note: This is a contracted position with long-term demand. RESPONSIBILITIES: • Support sales force management, including: + Coordinate/prepare compensation and benefits with third-party partners or sub-distributors to ensure timely and accurate payments + Maintain C&B records and prepare reports including turnover headcounts + Manage allocation, inventory, maintenance, and replacement of working tools, including Uniforms, Salesbox materials, etc. In addition, propose the purchase of working tools when necessary + Coordinate with vendors and stakeholders to ensure tool availability and compliance + All necessary tasks related to on ground team (Sales rep & Sale Sup) • Assist with sales force engagement activities, training and learning, lifecycle (from onboarding to exit) • Support the organization and execution of sales-related events • Identify and drive process improvement and simplification opportunities. • Do additional ad-hoc tasks or special projects as required • Provide interpretation during meetings and live events, ensuring clear, accurate, and professional communication • Translate and proofread documents for company across functions (e.g., reports, contracts, policies, correspondence) with accuracy, appropriate tone, and cultural sensitivity • Provide ad-hoc language support to team members as needed [Requirements] • 2+ years of relevant professional experience in a comparable role; exposure to Internal Controls or compliance-related functions is highly advantageous. • Proficient in the Microsoft Office suite, particularly Microsoft Excel. • Fluent in English and Vietnamese, with exceptional written and verbal communication skills in both languages. • Strong appreciation of cultural and linguistic nuances, with the ability to accurately interpret and convey meaning across languages and contexts. • Excellent stakeholder management, communication, and interpersonal skills. • Highly detail-oriented, compliance-minded, and organized. • Ability to thrive in a fast-paced, high-pressure environment, effectively managing multiple priorities while maintaining accuracy and quality. • Familiarity with industry-specific terminology, practices, and business concepts is a big plus. • Adaptability to quickly acquire new domain knowledge as required.