Key Responsibilities: Business Development & New Customer Acquisition Identify, approach, and develop new business opportunities in cross-border logistics and freight forwarding, Proactively generate leads and acquire new customers, including importers, exporters, manufacturers, trading companies, distributors, and e-commerce businesses. Conduct market research to identify potential customer segments, industry trends, competitors, and business opportunities. Develop and execute sales activities to achieve assigned revenue and gross profit targets. Arrange customer meetings, sales presentations, business visits, and commercial negotiations. Build and maintain a healthy sales pipeline and convert prospects into active customers Expand the company’s market presence through networking, referrals, and strategic business relationships. Logistic Solutions & Sales Development Understand customers’ shipping requirements, business models, and supply chain needs to recommend appropriate logistics solutions. Promote and sell the company’s logistics services, including. International Ocean (FCL/LCL) and Air Freight | Cross-border Transportation | Door-to-Door Logistics Services. E-commerce and Cross-border Logistics Solutions. Coordinate with Pricing, Operations, and overseas team to develop competitive and feasible logistics solutions. Prepare and present quotations, commercial proposals, and service agreements. Negotiate freight rates, service conditions, payment terms, and commercial contracts within the company’s approved policies. Ensure quotations and commercial proposals meet customer requirements while maintaining the company’s profitability Customer Relationship and Key Account Management Develop and maintain strong relationships with existing customers to ensure satisfaction, retention, and long-term business growth. Understand customers’ shipping volumes, trade lanes, business cycles, and operational expectations. Identify opportunities for cross-selling and upselling additional logistics services. Regularly follow up on customer shipments and service performance. Proactively handle customer inquiries, complaints, and service-related issues in coordination with relevant departments. Build relationships with key decision-makers, including Procurement Managers, Supply Chain Managers, Logistics Managers, and business owners Sales performance & Business Management Achieve assigned monthly, quarterly, and annual sales targets in terms of revenue and gross profit. Monitor individual sales performance, customer acquisition, conversion rates, and account profitability. Maintain accurate sales forecasts, customer databases, and sales pipeline reports. Monitor market freight rates, competitor activities, and industry developments. Ensure appropriate pricing and gross profit margins for each customer and shipment. Follow up on customer payment status and coordinate with Finance to manage outstanding receivables and credit risks. Prepare regular sales performance reports and business development updates for management. Internal Coordination & Service Excellence Work closely with Operations, Pricing, Customer Service and Finance teams to ensure smooth service delivery. Coordinate customer onboarding and ensure proper handover of new accounts to the Operations team. Collaborate with overseas agents and international partners to provide seamless end-to-end logistics solutions. Follow up on shipment execution and proactively address operational issues that may affect customer satisfaction. Provide market intelligence and customer feedback to management to support business planning and service improvement. [Requirements] Basic Qualifications Bachelor’s degree in Business, Supply Chain, Logistics, International Trade, or a related field. Minimum 5 years of B2B sales or business development experience, with at least 3 years in the logistics, freight forwarding, or cross-border E-commerce sector. Proven track record of achieving sales targets and acquiring new customers. Good understanding of international logistics, cross-border shipping, customs, and trade compliance in the Vietnam–USA or broader APAC context. Excellent verbal and written communication skills in both Vietnamese and English/ Chinese Proficiency in Microsoft office applications, particularly Excel and PowerPoint Experience in using CRM or Logistics management system is an advantage Strong commercial awareness and business development mindset. Self-motivated, organized, and able to manage multiple opportunities in a fast-paced environment. Preferred Qualifications Experience working with or selling to Amazon marketplace sellers, cross-border e-commerce platforms, or FBA (Fulfilled by Amazon) supply chains. Familiarity with Air Small Parcel, Express Courier, Air Freight, and/or Ocean Freight products and pricing, especially VN-US lane and US last mile delivery. Knowledge of Vietnamese customs regulations, import/export procedures, and relevant government agencies (e.g., GDVC, MOIT).