- Accurately post customer payments and clear outstanding balances in a timely manner. - Monitor and manage customer receivables to ensure prompt collections. - Ensure timely order release in compliance with credit procedures and operational deadlines - Proactively contact customers regarding overdue accounts and coordinate issue resolution to avoid payment delays. - Prepare and issue Debit Notes and Credit Notes for goods returns, partial returns, invoice adjustments, discounts, and customer refunds; record these transactions in the debtor journals. - Track and follow up on sales-related discounts and returned goods to ensure proper documentation and reconciliation. - Verify customer claims in coordination with the Sales team, ensuring alignment with company policies and promotional programs. - Conduct monthly, quarterly, and yearly reconciliation of customer accounts. - Generate and share daily receivable reports with relevant internal stakeholders, including the Sales team. - Collaborate closely with the Sales team and customers to review and update credit status. - Perform ad-hoc tasks and support assignments as required by the supervisor or manager. [Requirements] - At least 3 year of experience in Accounts Receivable or a similar role; FMCG is a plus. - Familiarity with SAP or other ERP systems is an advantage. - Ability to manage multiple tasks and responsibilities simultaneously. - Strong attention to detail with good analytical and problem-solving skills. - Proactive, with a customer-oriented mindset and strong communication skills.