The Quality Assurance Auditor role at Carter’s is for candidates who hold themselves to a higher standard, believe in doing the right thing the first time, and bring the best of their abilities & experiences to their daily work routine. This role is open to working with our suppliers in and around the Da Nang region. RESPONSIBILITIES Supplier Performance Management and Development • Make sure KPIs of the Observed Quality Level (OQL) are maintained below given targets, with stability to meet the defined Accepted Quality Level (AQL). • Monitor the effectiveness of the supplier’s Quality Management System (QMS) and provide insights for necessary development areas. • Manage suppliers’ top three defects and relevant reports of root cause analysis, corrective/ optimizing actions, coaching or guidance provisions to all stakeholders. • Work with line managers to initiate and follow up CAPs for necessary improvement areas of quality, product safety, process management, and general. • Monitor the workload of assigned factories on a weekly and monthly basis and update the line manager on the feasibility of executing assigned work. Monitor Certified Auditors (CA) and CA programs • Monitor CA’s quantity and quality of the work. • Provide timely training/ coaching, guidance to Carter’s standards and ongoing updates. • Follow up all the report’s updates in Inspectorio by CAs Pre-Production Meeting (PPM) • Monitor factory production schedule to make sure PPM is carried out for all necessary styles based on risk assessment. • Make sure all product safety concerns/ elements are addressed to meet standards at the pre-production level to secure bulk production and its consistency. Final Shipment Production audits and correlation audits • Confirm factory audit scheduling and carry out Correlation audits • Complete both product construction audits and packaging audits. Conduct combined PO/line audits at most. Ensure same-day notification of any failed audit to designated CGS management • Follow up all rechecks for failed audits and ensure they are done in right manner with the right corrective actions and product quality is not compromised. Cross-Functional Activities • Work collaboratively with cross functional teams, such as: CSR & Traceability, Manufacturing Excellence, Product Safety & Compliance, and Sourcing/ Merchandising team. • Hand-select bulk garments in the factory for any special purpose as identified by CGS Management. • Report important observations or changes regarding management, customer base, equipment investments, capacity expansion, etc. [Requirements] REQUIREMENTS: • University Graduates • Worked in Quality Function for over 10 years in Vietnam. • Experience to handle Children’s wear • Capability of managing the vendors independently • Good communication skills (in both local languages & English) • Open to working on-site, remotely & willing to travel.