• Manage and supervise all quality assurance (QA) and quality control (QC) activities across the company’s factories, branches, and production units. • Develop, update, and standardize procedures, work instructions, and quality standards for raw materials, semi-finished products, and finished products, including milk tea, coffee, tea, and chilled desserts. • Control product quality throughout the entire production process, from raw material receiving, mixing, heating, filling, cooling, packaging, and storage to transportation and delivery. • Establish and monitor critical quality parameters, including temperature, heating time, pH, package seal integrity, and storage conditions. • Organize sampling, inspection, and evaluation of raw materials, semi-finished products, finished products, and retained samples, while monitoring microbiological, physicochemical, and sensory test results. • Investigate the root causes of quality incidents, non-conforming products, and customer complaints, then propose and follow up on corrective and preventive actions. • Supervise the segregation, handling, reprocessing, or disposal of non-conforming materials and products, ensuring that they are not released to the market. • Develop, maintain, and continuously improve quality and food safety management systems in accordance with HACCP, GMP, ISO 22000, or equivalent standards. • Train and develop the QA/QC team, conduct internal audits, and prepare documentation for audits by customers, partners, certification bodies, or regulatory authorities. • Travel regularly to factories, branches, and affiliated units in Bac Ninh, Da Lat, and other provinces to conduct inspections and training and to ensure consistent implementation of the QA/QC system. [Requirements] • Bachelor’s degree in a relevant field, such as Food Technology, Chemistry, Biology, Quality Management, or a related discipline. • At least 3 years of management experience in food or agricultural product QA/QC. • Good working communication skills in English or Japanese. • Strong knowledge of ISO, HACCP, GMP, or equivalent standards and certifications. • Strong communication, leadership, and team-training skills. • Willingness to travel frequently to other provinces. • High sense of responsibility and ability to work under pressure. * Benefits: • Competitive salary, from VND 20,000,000. • Insurance and employee benefits in accordance with applicable regulations. • Opportunity to work in a professional environment with prospects for career advancement and personal development. • Participation in professional training programs in Vietnam and abroad. Work Location Ho Chi Minh City: 220/3 TX52 Street, Quarter 4, Thanh Xuan Ward, District 12