Ipsos is one of the world's leading market research companies. Our ambition is to make market research one of the primary means of understanding contemporary society and the economy. We are looking for an experienced Senior Research Manager – Quantitative Research to join our growing team in Vietnam. KEY RESPONSIBILITIES Research & Strategic Project Management • Provide strategic direction and oversight across complex quantitative research projects, ensuring research approaches, insights, and recommendations align with clients’ broader business objectives. • Guide research teams in developing effective research approaches and delivering meaningful insights that address clients' business challenges. • Review research proposals, reports, and presentations to ensure analytical quality, strategic relevance, and actionable recommendations. • Apply extensive market research expertise to provide innovative solutions and strengthen the company's research capabilities. • Collaborate with cross-functional teams to optimize project delivery, operational efficiency, and overall service quality. • Identify opportunities to improve existing research processes and ways of working. Client Relationship & Business Development • Build and maintain strong, long-term relationships with key clients and stakeholders, serving as a trusted research partner. • Develop a deep understanding of clients' businesses, strategies, and competitive environments to deliver relevant research solutions. • Drive business development and account growth by identifying new opportunities, strengthening key client relationships, and converting business opportunities into successful research engagements. • Lead client discussions and deliver compelling presentations that translate research findings into strategic business recommendations. • Take ownership of assigned revenue and profitability targets, ensuring sustainable business performance. Team Leadership & Development • Lead and develop research teams, including guiding Research Managers and Senior Research Executives, strengthening team capabilities, and supporting long-term talent development. • Provide guidance to Research Managers and Senior Research Executives in developing research proposals, reports, and client presentations. • Oversee team performance, resource allocation, and workload management to ensure effective project execution. • Conduct regular performance discussions, provide constructive feedback, and support the professional development of team members. • Foster a collaborative, supportive, and high-performing team environment that encourages continuous learning and improvement. • Contribute to team development and broader organizational initiatives that support business growth. [Requirements] Experience & Technical Expertise • Minimum 7 years of relevant market research experience, including demonstrated experience in managing key client accounts, leading research teams, and driving business growth, with strong expertise in quantitative research. • Proven experience in managing research projects, client accounts, and research teams. • Strong understanding of quantitative research methodologies and their application to business challenges. • Experience in developing research proposals, presenting strategic insights, and identifying business opportunities. • Demonstrated ability to manage client relationships and contribute to revenue and profitability objectives. • Solid experience in team management, mentoring, and developing research professionals. • Strong commercial awareness and understanding of market research industry trends. Skills & Competencies • Strong analytical thinking, strategic problem-solving, and business acumen. • Excellent written and verbal communication skills in both Vietnamese and English. • Strong client relationship management, negotiation, and presentation skills. • Effective leadership, coaching, and people management capabilities. • Excellent organizational and time management skills, with the ability to manage competing priorities and meet deadlines. • Proactive, self-motivated, adaptable, and results-oriented. • Ability to collaborate effectively across teams and build strong internal and external relationships. • Open to change and proactive in driving continuous improvement. Education • Bachelor's degree or higher in Business, Social Sciences, Statistics, or related fields.