JOB DESCRIPTION 1. CRM & Loyalty Strategy • Strategic Data Management: Lead and optimize the customer database system to ensure data accuracy and effective segmentation for marketing campaigns. • Loyalty Program Excellence: Design and implement loyalty initiatives, including membership classification, point systems, and exclusive VIP programs (VIP Day, Member’s Day). • Data Insights & Reporting: Analyze CRM... [Requirements] QUALIFICATION • Graduate from university, major in Business, Marketing, or Hospitality. • Fluent in English, proficiency in Microsoft Office; • Experience: Minimum 5 years in CRM/CS Management. • Data driven mindset • Proven experience...