Key Areas of Responsibility: 1. Sales performance management - Review the sales objectives for the month and set individual objectives for each EC to meet the center target respecting commercial ground rules. - Review the previous sales team performance, identify areas of improvement, and prepare an action plan to improve sales effectiveness. - Consistently review and evaluate the conversion performance of the all the channels, activities/events, and sales team members. - Ensure accurate and timely information updates from the sales team in the organization’s system. - Prepare a daily/weekly report for the Country Sales Manager on the sales situation in the center and revise the action plan to ensure that milestones and targets are met. - Contribute to the sales of the school by offering prospect presentations during the month. - Ensure that the defined show distribution ground rules are respected in the school. 2. Sales team skills development and management - Monitor the sales team member performance through data analysis and observations and identify areas of improvement. - Regularly conduct on-the-job training and coaching sessions tailored for each sales team member. - Conduct a feedback session with each sales team member monthly. - Manage the registration and completion of the assigned training courses on the sales training platform for the new sales team members. - Manage and evaluate on a frequent basis (monthly/quarterly) the performance of the sales team in line with HR policies and procedures. - Manage the schedule of the sales team members in a fair and balanced way. 3. Cross-departmental collaboration - Work with the School Academic Supervisor to align on the monthly center’s activities for prospect and referrals, ensuring parent/student relationship management and retention efforts - Drive school’s recruitment effort to build a competent team to deliver high sales performance - Collaborate with the Marketing team to update on supply conversion and feedback on booking effectiveness. - Share market insights specific to the location, audience demographics and product reception with Country Sales Manager and the Marketing team on a regular basis. While the above includes a description of the essential functions of the position, other duties may be assigned. This job description is subject to change at the discretion of management. [Requirements] Required Competencies: - Very result-oriented - Effective communication and ability to influence stakeholders. - Good organization skills - Solution driven mindset and ability to effectively mitigate issues smoothly - Leadership and people development skills - Professional appearance - Able to work under pressure and flexible working hours, including evenings and weekends. - Computer literacy Qualification and Experience Required - Education: Bachelor's degree - Languages: Vietnamese and Proficiency level of English comparable to WSE Level 11. - Previous Experience: • Minimum 3 years' experience in education industry • Minimum 1 year in sales management (not necessarily in Education industry)