I. BASIC FUNCTION OF THE JOB The Workplace Services Specialist 1 supports the coordination and delivery of employee-facing workplace services, programs, and initiatives that enhance employee experience, engagement, wellbeing, and operational effectiveness across company sites. The role assists with employee onboarding and integration, employee engagement activities, company events and cultural programs, employee communications, workplace operations, and employee services, including transportation, catering, and other assigned employee support services. Working closely with internal stakeholders and external service providers, the position supports consistent, responsive, and high-quality service delivery while learning to identify opportunities to continuously improve employee experience and workplace service effectiveness. II. DUTIES AND RESPONSIBILITIES 1. ONBOARDING & INTEGRATION - 40% Assist in coordinating end-to-end workplace readiness for new hires, partnering with TA, EHS, Quality, hiring managers, IT, Facilities, and other relevant functions to support completion of Day 1 requirements. Support the coordination and delivery of new employee orientation and workplace induction, helping employees understand essential workplace information, services, resources, and support channels. Assist with new-hire integration by coordinating timely access to required workplace resources and reporting issues that may affect the onboarding experience. Track completion of onboarding activities and coordinate with relevant stakeholders to address gaps, delays, or employee concerns. Collect new-hire and stakeholder feedback and support improvements that strengthen onboarding quality, consistency, and effectiveness. 2. EMPLOYEE EXPERIENCE & ENGAGEMENT - 20% Assist in developing and coordinating employee engagement initiatives aligned with organizational, country, and site priorities. Support employee listening activities through surveys, focus groups, feedback channels, and other mechanisms to understand employee sentiment and experience. Collect and summarize employee feedback and experience trends to help identify recurring themes, pain points, and opportunities for improvement. Assist in coordinating recognition and appreciation initiatives that acknowledge employee contributions and strengthen connection to the organization. Track participation, employee feedback, and program effectiveness and support recommendations to strengthen engagement outcomes. 3. COMPANY EVENTS & CULTURE ADMINISTRATION - 20% Assist in developing and coordinating the annual calendar of company events, employee celebrations, cultural activities, and site-wide initiatives. Support end-to-end event planning and execution, including logistics, venues, schedules, communications, materials, employee participation, and on-site coordination. Coordinate with internal stakeholders and external providers to support events aligned with business objectives, employee needs, and company standards. Assist in tracking event resources and expenditure within approved budgets, policies, and procurement requirements. Collect participation data, employee feedback, and lessons learned to support continuous improvement in event quality, relevance, and impact. 4. EMPLOYEE SERVICES & ADMINISTRATION - 20% Assist in administering Social Insurance processes, including employee registration, changes, claims, required documentation, statutory submissions, and employee support in accordance with applicable requirements. Support the collection, consolidation, preparation, and validation of pre-payroll employee data required by Finance Shared Services for payroll calculation and execution. Assist in checking payroll-impacting information, including new hires, employee movements, terminations, time & attendance related inputs, allowances, deductions, and other applicable employee changes. Support data reconciliation and quality checks, identify discrepancies, coordinate corrections, and assist in submitting complete and accurate inputs within established payroll cut-off timelines. Provide employee administrative support and coordinate with Finance Shared Services and relevant functions to address employee data, Social Insurance, and payroll-input matters. [Requirements] 1. EDUCATIONAL BACKGROUND Bachelor’s Degree in Human Resources, Business Administration, Hospitality Management, Communications, Public Relations, Law, Finance/Accounting, or other relevant disciplines. No prior working experience is required. Fresh graduates are welcome to apply. 2. EXPERIENCE Exposure to employee onboarding, employee communications, company events, workplace operations, or cross-functional coordination through internships, academic projects, or extracurricular activities is an advantage. Basic knowledge of payroll processing, MS Excel, or ERP systems is a plus. High proficiency in Vietnamese. Able to use English for work with an intermediate level. 3. ABILITIES Basic understanding of communication and coordination with internal and external stakeholders, including government agencies, is an advantage. Good analytical and problem-solving skills, with willingness to learn and develop stakeholder coordination capabilities. Basic understanding of HR processes, payroll, and compensation and benefits administration is an advantage. Ability to work in a cross-organizational, cross-cultural, global-team environment. Good interpersonal, communication, and presentation skills, with the ability to communicate effectively with different stakeholders. Good working knowledge of MS Office, especially Excel.