• Arrange, adjust, and update the weekly work schedule for technicians. • Monitor work progress and remind technicians to update results. • Collect and urge technicians/customers to compile records and reports. • Monitor, update, and report on the progress of work processing and record keeping on the system. • Assist with the storage and organization of files and documents for the technical department. • Enter and manage tickets on the system according to company procedures. • Technical coordination when clients change their work schedules. • Provide support to the HR manager and Technical manager upon request. [Requirements] • Graduated from college/university with a relevant major. • Minimum of 3 years of experience as an Admin/Assistant; experience working with a Technical team is an advantage. • Proficiency in office software (Excel, Word, PowerPoint) is an advantage. • Excellent organizational and planning skills; careful and detail-oriented. • Excellent communication skills, proactive, and able to work with multiple stakeholders. • A basic understanding of technical terminology is a plus. • Able to communicate in English at work. *** Benefits • Salary: 14 – 18 million VND/month (negotiable based on ability). • Entitled to full participation in social insurance, health insurance, and unemployment insurance as prescribed by law. • Annual salary review. • Lunar New Year bonuses, holiday bonuses, and mid-year performance bonuses. • Public holidays, Tet (Lunar New Year), and annual leave are as stipulated by the State. 4. Working hours • Monday – Friday: 08:00 – 17:00 • Saturday: 08:00 – 12:00 Work location: Hanoi Office: No. 2, Pham Tien Duat Street, Handi Resco Urban Area, Co Nhue 2 Ward, Hanoi.