Position Overview Manage sales administration, sales agents management, inventory and Sales Lounge/ Gallery operations for Membership and Villa sales, ensuring a smooth, accurate and controlled sales process. Key Responsibilities • Manage sales inventory, including availability, holds, reservations, releases, bookings and • real-time status updates. • Manage agency administration, including onboarding, documentation, registration, booking procedures, commission records and day-to-day coordination. • Manage Sales Gallery operations, including sales materials, booking facilities, client reception readiness, inventory displays and coordination with relevant vendors/service providers. • Manage booking documentation, SPA procedures, contracts, payment tracking and transaction records. • Maintain accurate CRM, inventory and sales data, ensuring consistency across Sales, agencies and internal systems. • Coordinate with Sales, Legal, Finance, Marketing and relevant teams to ensure smooth and timely sales and transaction processes. • Prepare sales, inventory, booking, agency and management reports. • Establish and maintain sales administration procedures, checklists and controls to ensure accuracy and compliance. • Provide operational support to sales team and agencies, allowing them to focus on client engagement and closing. • Monitor day-to-day operational issues and coordinate with relevant teams/vendors to ensure Sales Gallery and sales operations run smoothly environment. [Requirements] • Bachelor’s degree in Business Administration, Real Estate, Sales, Finance, Hospitality or a related field. • 5-8 years of experience in sales administration, sales operations or real estate, preferably with experience in high-value property sales. • Experience managing sales inventory, agency networks and Sales Gallery / sales office operations. • Experience in luxury real estate, branded residences, hospitality or premium property sales is highly preferred. • Strong knowledge of sales processes, CRM, contracts, inventory control, agency coordination and sales reporting. • Strong Excel and CRM skills; experience with property sales systems is an advantage. • Strong organisational, coordination and problem-solving skills with excellent attention to detail. • Good command of English and Vietnamese. • Able to manage multiple stakeholders, agencies and vendors in a fast-paced, high-touch sales environment.