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AN
Anne + Benjamin Law
Hồ Chí Minh · On-site
Sales & Leads Conversion Specialist
Customer ServiceTime ManagementCommunication skillsReceptionistEnglish language skills
Work Information
Work Days
Monday – Friday
Work Hours
9:00 AM – 6:00 PM
Work Type
On-site
Paid Leave
12+ days / year
Contract
Full-time (Permanent)
Insurance
Social & Health Insurance
Về vị trí này
• Serve as the first point of contact for clients, attorneys, and external parties via incoming and outgoing calls.
• Professionally screen and direct calls to solicitors, paralegals, and legal staff.
• Schedule consultations, appointments, and internal meetings.
• Collect and accurately document client information while maintaining confidentiality.
• Provide general information regarding legal services, procedures, and office policies (without offering legal advice).
• Route messages, documents, and inquiries to the appropriate departments or legal personnel promptly and accurately.
• Manage client intake communications and update case-related information as instructed.
• Maintain call logs, appointment calendars, and client records in accordance with firm procedures.
• 2+ years of experience in sales, telesales, leads generation for English-speaking clients
[Requirements]
• Minimum 2 years’ experience in customer service or a receptionist role.
• Strong communication and interpersonal skills.
• Ability to work quickly and efficiently to handle calls.
• Proficient in Microsoft Office and office equipment.
• Excellent time management and multitasking abilities.
• Detail-oriented with strong organisational skills.
• Legal or professional services experience preferred.
• Fluency in English is required; proficiency in additional languages is an advantage.
Working Hours:
• Weekdays: 6 AM - 2 PM Vietnam time
Benefits
Training: Training.Others: Negotiable, competitive salary.
Opportunity to work in a professional international environment.
Attractive holiday mode.