JOB DESCRIPTION - Handle administrative tasks related to health insurance and workers compensation, including document processing, claim payments, workers wage compensation calculations, and data reporting. - Process and maintain accurate records in accordance with company procedures and client requirements. - Communicate with customers in Australia via email and instant messaging regarding claim-related matters. - Support the team in resolving day-to-day operational issues and ensuring service quality. - Perform other tasks assigned by the Line Manager. [Requirements] REQUIREMENTS - Bachelor's degree in Business Administration, Human Resources, Accounting, Finance, or other related fields. - Fresh graduates are welcome. Candidates with up to 1 year of experience in administration, HR, payroll, customer service, or related fields are preferred. SKILLS: - Good English communication skills, especially reading and written communication - Detail-oriented, careful manner, logical thinking - A good team player to effectively work in a dedicated team - Able to work under high pressure with meat deadlines - Good at MS Office, especially Excel BENEFITS: - Dynamic and professional working environment - 13th and 14th month salary bonus - 14 days of fully paid annual leave - 100% gross salary in probation - 100% statutory insurance - Days off for Christmas Day (25th December) and Boxing Day (26th December) - Bao Viet healthcare insurance - Company trip/ Team Building/ Year End Party - Annual health check - Free parking - Mid-Autumn gift/ Tet gift/ Monthly Happy hour/ Sport Day...