1. Drive nationwide engagement & support projects • Lead the design and execution of company-wide engagement initiatives across all sites, ensuring alignment with organizational priorities and business cycles. • Develop annual engagement roadmap (ESAT, recognition programs, culture campaigns, seasonal events). • Customize engagement approaches by site/account to reflect workforce demographics and operational needs. • Partner with cross-functional teams (Operations, PSBP, Marketing if applicable) to ensure strong participation and impact. • Monitor engagement effectiveness through participation rates, ESAT trends, and feedback loops. 2. Deliver impactful programs & communications • Design and implement end-to-end employee experience programs (onboarding experience, recognition, wellbeing, culture moments). • Own internal communication strategy, ensuring messages are clear, consistent, and aligned with global branding. • Develop communication toolkits (email, posters, intranet content, leader talking points). • Ensure effective cascade of key messages from leadership to frontline employees. • Continuously improve communication channels bsed on employee feedback and engagement data. 3. Manage budgets (DPE, rewards, HR, Think Human Fund) • Plan and allocate annual engagement and cultural budgets aligned with business priorities. • Track and monitor spending across categories: DPE (Departmental People Engagement), rewards & recognition, HR initiatives, Think Human Fund. • Ensure cost optimization, transparency, and proper documentation for audit compliance. • Provide budget utilization reports and insights for leadership decision-making. • Identify opportunities to maximize impact while maintaining cost efficiency. 4. Partner with leaders on ESC/Wellbeing KPIs & provide translation • Collaborate with site leaders and PSBP to drive ESC (Employee Satisfaction/Engagement) and Wellbeing KPIs. • Translate engagement strategies into actionable plans for operations leaders. • Support leaders in interpreting survey results (ESAT) and building action plans. • Act as a bridge to localize global initiatives into the Vietnam context (including language translation and cultural adaptation). • Reinforce leadership accountability in driving engagement outcomes at team level. 5. Oversee vendors, merchandise, and culture-building activities • Manage vendor selection, negotiation, and performance for events, gifting, and engagement activities. • Oversee production and distribution of merchandise aligned with branding and engagement goals. • Ensure quality and consistency in all culture-building activities across sites. • Maintain vendor database and continuously benchmark for cost and quality improvements. • Ensure compliance with procurement and internal governance processes. [Requirements] • Associate or Bachelor’s Degree from accredited Universities; • Good command of English; • 2-5 years of experience in Employee Engagement which the same scope, organization development experience is preferable • Good presentation skills, good interpersonal skills, good negotiation skills and strong data analysis; • Hard working with can-do attitude; • Adaptability and willing to learn; • Honesty and confidentiality.