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Navigos Search's Client
Hà Nội · On-site
Senior L&D / Training Lead
Training Needs AnalysisCurriculum DevelopmentTraining DevelopmentInstructional DesignStakeholder Management
Work Information
Work Days
Monday – Friday
Work Hours
9:00 AM – 6:00 PM
Work Type
On-site
Paid Leave
12+ days / year
Contract
Full-time (Permanent)
Insurance
Social & Health Insurance
Về vị trí này
About the Role:
We are looking for a senior L&D / Training Lead to lead the learning and capability development workstream of a large-scale transformation programme within the financial services sector.
The role covers training needs analysis, curriculum design, Train-the-Trainer, training delivery, team leadership and knowledge transfer. The successful candidate will work closely with business leaders, internal teams and external consulting stakeholders, with occasional travel during implementation.
Key Responsibilities:
- Own the end-to-end L&D workstream, including planning, resources, timelines and deliverables.
- Lead and develop a team of trainers / coaches across locations.
- Conduct training needs analysis and develop competency frameworks and learning journeys.
- Design and deliver training programmes for frontline relationship teams, managers and business leadership.
- Develop training materials including facilitator guides, workbooks, presentations, case studies and assessments.
- Design and run Train-the-Trainer (TTT) programmes and trainer certification.
- Facilitate senior-level training, coaching and reinforcement activities.
- Develop learning playbooks and lead knowledge transfer to the client's internal L&D team.
- Track training effectiveness and continuously improve content and delivery based on business results.
- Represent the L&D workstream in stakeholder and governance meetings.
[Requirements]
Requirements:
- 12+ years of professional experience, including substantial experience in Training, L&D or Capability Development.
- Strong experience in banking / financial services, particularly Affluent, Priority, Private Banking or Wealth Management.
- Previous experience at Head of Training, Training Manager, Academy Lead, L&D Lead or equivalent level.
- Proven experience owning a training portfolio and leading a team.
- Strong hands-on experience in curriculum design and Train-the-Trainer programmes.
- Experience training and influencing senior business stakeholders.
- Strong knowledge of instructional design, adult learning and training effectiveness measurement.
- Excellent facilitation, presentation and stakeholder management skills.
- Strong English communication skills.
- Bachelor's degree or above in Banking, Finance, Education, HR, Business or related fields.
Nice to Have:
- Trainer / Master Trainer or L&D certification such as ATD / CPTD.
- Professional coaching certification.
- Experience building an internal academy or trainer certification programme.
- Experience working with international consulting firms or large transformation programmes.
- Experience with e-learning / LMS and digital learning solutions.
- Exposure to AI-enabled learning-content development.
Benefits
Bonus: 13th monthly salary, Performance BonusHealthcare Plan: Healthcare Plan and Insurance packageOthers: Working in a large-scale transformation programme within the financial services sector