1. Job Summary The Health & Wellness Sales Executive is responsible for developing new customers and sales opportunities for InBody products and solutions, primarily within the fitness and aesthetic clinic markets in Hanoi and the assigned territory. The role requires a strong understanding of each customer’s business model and needs, with responsibility for the full sales cycle—from prospecting and lead generation to consultation, product demonstration, quotation, contract closing, payment follow-up, and ongoing customer relationship management. The Sales Executive is also expected to expand customer and partner networks, maintain a disciplined sales pipeline and CRM, and achieve assigned revenue targets and sales KPIs. 2. Key Responsibilities 1) New Customer Acquisition & Business Development - Actively identify and develop new customers across fitness centers, gyms, personal training studios, sports facilities, wellness centers, aesthetic clinics, and related businesses in Hanoi and the assigned territory. - Continuously generate new sales opportunities through prospect list building, customer visits, phone and online outreach, referrals, and the effective use of existing networks. - Identify new market segments and potential customer groups, and independently manage the sales process from first contact through contract closing. - Go beyond handling inbound inquiries or existing accounts by proactively creating new leads and business opportunities. - Develop and execute clear sales activity plans to expand new customers and revenue within the assigned market. 2) InBody Solution Consulting & Sales - Understand the customer’s business model, operations, target clients, and business needs. - Recommend suitable InBody products and solutions, focusing not only on product features but also on how InBody can create value within the customer’s business. - Provide solutions for body composition assessment and consultation, weight management and body transformation, personal training and member management, fitness and sports performance, wellness programs, aesthetic services, and body-shaping programs. - Conduct product presentations, demonstrations, customer trials, and on-site consultations. - Develop appropriate sales proposals based on customer needs and budget, and support the customer’s purchasing decision. 3) Sales Process & KPI Management - Prepare quotations, proposals, and contract-related documents, and manage the full sales process through closing. - Negotiate pricing and commercial terms with customers and follow up on payment progress after contract completion. - Achieve assigned individual revenue targets and sales KPIs. - Systematically manage key sales activities including new leads, customer visits, consultations, demonstrations, quotations, and contracts. - Manage opportunity stages and improve the accuracy of sales forecasts. - Identify the reasons for delayed or unsuccessful opportunities and execute appropriate follow-up actions. 4) Customer & Market Network Development - Build long-term business relationships with gym owners, fitness center managers, personal trainers, coaches, aesthetic clinic owners, and other key decision-makers. - Develop partnership opportunities with fitness chains, gyms, PT studios, sports organizations, aesthetic clinics, and related industry partners. - Continuously identify new services and business models in which InBody can be integrated within the assigned market. - Participate in industry events, fitness and sports events, exhibitions, workshops, seminars, and community activities to generate leads and expand market networks. - When relevant, identify collaboration opportunities with key industry partners or KOLs. 5) Market Intelligence & Internal Collaboration - Continuously collect information on customer trends, competitors, pricing, products, promotions, and market developments within the assigned territory. - Analyze competitor and market information to identify and propose new sales opportunities and potential market segments. - Work closely with Marketing, Medical, Technical/Service, and Distributor teams to develop opportunities and respond to customer needs. - Share customer and market feedback internally to support improvements in product, marketing, and sales strategies. 6) CRM & Sales Reporting - Accurately and promptly record key customer information, consultation history, sales activities, and opportunities in the company CRM or designated sales management system. - Continuously update the sales pipeline and clearly manage each customer’s current status and next action. - Provide regular weekly and monthly sales plans, customer visit plans, pipeline updates, forecasts, and sales performance reports. - Continuously monitor personal sales performance and KPI progress and take corrective actions when required. 3. Candidate Requirements Required Qualifications & Competencies - Bachelor’s degree or higher from a four-year university. Candidates with outstanding sales experience and a strong network in the fitness, wellness, or aesthetic clinic industries may be considered based on equivalent professional experience. - Interest in and capability for B2B sales, new customer development, or business development. - Ability to independently identify, approach, and develop prospective customers into sales opportunities. - Comfortable with frequent customer visits and field-based sales activities, with a strong preference for direct customer engagement. - Comfortable working against clear revenue targets and sales KPIs, with strong motivation to achieve measurable results. - Strong communication, consultative selling, negotiation, and customer relationship management skills. - Ability to prioritize work independently and maintain consistent follow-up until opportunities are closed or clearly resolved. - Proactive, responsible, self-motivated, and results-oriented. - Willingness to travel when required. Preferred Qualifications - A strong network or relevant experience in the fitness, gym, personal training, sports, wellness, or aesthetic clinic markets is highly preferred. - Existing business relationships with gym owners, fitness managers, personal trainers, coaches, aesthetic clinic owners, or other relevant industry contacts. - Sales experience in fitness, wellness, aesthetics, medical devices, or related industries. - Experience in B2B prospecting, new customer acquisition, and new market development. - Experience conducting product demonstrations, presentations, or solution-based consultations with customers. - Experience using CRM or sales pipeline management systems. - Basic business communication skills in English. - Academic major is not a strict requirement; however, backgrounds in Sports Science, Physical Education, Business Administration, Economics, Biomedical Engineering, Healthcare, or related fields are an advantage. 4. Ideal Candidate Profile - Enjoys finding new customers and building relationships rather than only managing an assigned account base. - Can actively leverage knowledge of and networks within the fitness or aesthetic clinic markets. - Can explain not only product features and pricing, but also practical ways InBody can create value for the customer’s business. - Understands sales targets and KPIs and can manage a personal sales pipeline in a disciplined and structured manner. - Maintains persistent customer communication and follow-up and can convert opportunities into actual contracts. - A true sales hunter who actively develops the market and customers rather than waiting for opportunities to appear.