KEY ACCOUNTABILITIES Team Management & Operational Governance - Lead, mentor, and monitor the performance of HR team members, establishing clear KPIs, operational discipline, and cross-functional synergy across the team. - Direct the optimization and scaling of HR data management systems, reporting accuracy, and institutional standard operating procedures. - Manage regular and ad-hoc reporting to relevant government authorities, local departments, the Group, and internal units, ensuring absolute compliance and transparency. - Serve as the operational escalation point and bridge, coordinating closely with College, Center and department leadership to ensure seamless service delivery and policy implementation. Culture Building, Engagement Events & Employee Experience - Guide the team in designing and scaling campus-wide culture-building, engagement events, and retention initiatives tailored to a diverse academic community. - Oversee cultural integration programs that effectively bridge international and local academic environments. Learning & Development - Supervise and direct the team member in formulating structural training frameworks, professional development programs, and capability-building roadmaps for faculty and support staff. - Review and evaluate the effectiveness of L&D programs to ensure alignment with institutional standards and growth objectives. Talent Management - Govern the planning, standardization, and end-to-end execution of core annual talent cycles - including Goal Setting and Performance Review) - led by the team. - Partner with leadership and college-level HRBPs to analyze performance data, identify talent gaps, and drive structured retention strategies. - HR Service & Academic Support Operations (Employee Life Cycle) - Supervise team members in managing the end-to-end Employee Life Cycle (from onboarding to offboarding, record maintenance, and labor compliance) for all faculty and staff of VinUni. - Oversee administrative operations, document governance, and budget/procedural management for special groups (such as Adjunct Professors, Visiting Scholars, and Teaching Assistants) to ensure smooth academic support. Compensation & Benefits (C&B) & Employee Relations - Direct and monitor team members in managing comprehensive C&B operations—including payroll processing, timekeeping, allowances, benefits administration, PIT, and social insurance - alongside contract renewals and market benchmarking. - Ensure strict adherence to the Vietnam Labor Code and internal regulations across all operational units. Expatriate Management & International Workforce Compliance - Monitor and provide high-level governance to the HR Service and relevant specialists in handling intricate expatriate cases, global mobility, visas, work permits, and licensing for our international faculty body. - Ensure absolute legal and operational compliance regarding foreign workforce management while continuously optimizing the international onboarding experience. [Requirements] Qualifications & Experience - Education: Bachelor’s or master’s degree in human resources management, Business Administration, Psychology, or a related field from a prestigious university. - Experience: Minimum 07 years of robust HR experience, including at least 02–03 years in a managerial or senior supervisory role overseeing core HR functions, preferably in multinational corporations or higher education. - International Exposure: Proven track record in managing or overseeing complex expatriate/foreign employee lifecycles and global mobility compliance under Vietnamese labor laws. - System-Building Track Record: Demonstrated experience in leading teams to scale HR systems, optimize data accuracy, and manage large-scale annual cycles. Critical Competencies - People Management & Delegation: Strong capability to lead, develop, coach, and monitor a team of specialists rather than executing tasks hands-on. - Logical & Systematic Thinking: Exceptional ability to structure complex frameworks, govern data integrity, and enforce operational discipline. - High EQ & Diplomatic Skills: Skilled in navigating sensitive academic dynamics, building trusted partnerships with a diverse international faculty body, and resolving complex employee relations with tact and empathy - Cross-functional Coordination: Strong capability to partner effectively with college-level HRBPs and align smoothly with the Recruitment team to ensure a seamless transition from talent acquisition to employee lifecycle management. - Language Proficiency: Excellent written and verbal communication skills in English. - Core Behavioral Traits: Cultural sensitivity, critical thinking, resilience, adaptability, and strict discipline in execution.