Working time: Mon–Fri, 08:00–17:30 Location: Ho Chi Minh City The Order Management Staff is responsible for managing customer orders, coordinating deliveries, and supporting daily account operations to ensure smooth order fulfillment and customer satisfaction Job Description: • Process and manage customer orders on the internal system, including receiving purchase orders (PO) and updating order information. • Prepare and send quotations to customers based on their requests via the internal system and email. • Arrange delivery schedules, track shipment status, and handle issues arising during the delivery process. • Collect delivery documents and coordinate with the person in charge for invoice issuance; verify and process AR/AP invoices. • Prepare and send monthly liability reconciliation reports to customers for confirmation. • Maintain accurate transaction records and provide timely support to existing customers. • Manage and develop product items (mainly MRO items) for assigned categories and expand product offerings to customers. • Work closely with internal teams to ensure smooth order fulfillment and maintain service quality. • Provide customer support and respond to client inquiries during working hours. [Requirements] • Bachelor’s degree in Business Administration, Economics, Supply Chain or a related field. • From 1–2 years of experience in sales administration, merchandiser, order management, or customer service. • Good communication and coordination skills. • Careful, responsible, and well- organized. • Ability to work independently and manage multiple tasks. • Proficient in Microsoft Office (especially Excel). • Good English communication is an advantage. Benefits: • 13th-month salary • 12 days annual leave, 0.5-day monthly menstrual leave for female staff, and 1 Family Day/month with early leave. • Full social, health, and unemployment insurance; PTI health insurance; annual health check-up • Holiday and birthday gifts, annual company trip, team building activities. Salary: 11-15 mil VND