• Responsible for revenue growth including strategy mapping, account penetration, client relations management and business improvement initiatives. • Manage overall client relationships to ensure excellent service during implementation, transition to operation and ongoing maintenance of the account. • Primary point of liaison with client on all business related matters pertaining to overall business process & implementation, including new potential business, commercial issues, scope agreement, business improvements, & ongoing performance. • Maintain overview of account status at all times and report to management as required. • Strategically partner with product, operations, country offices to ensure continual, consistent service and growth. • Internal communication to senior management to ensure clarity and alignment of all resources and infrastructure to support sales and profit goals and client operating requirements. • Lead Quarterly / Monthly Business Reviews with clients with support from country operations and overseas offices. • Establish business Key Performance Indicators with benchmarks and leverage these KPIs to drive internal process enhancements. • Achieve annual revenue and profit goals. • Lead to resolve major complicated freight and logistical challenges with minimum or no cost impact to GOLMAN. • Develop innovative and profitable solutions in working with other departments within the GOLMAN organization. • Assist in multi-modal product development efforts based on requirements of client. • Accountable for ad hoc projects as assigned by management. [Requirements] Education and Experience • Bachelor’s degree. Major course of study in logistics, transportation, international or business preferred. • Min 5 to 8 years of combined Key Account, Sales and Project management with preferably 2 to 3 years in a regional role. • Strong business acumen, solid operations knowledge and good technical aptitude. Job Skills and Competencies for this position • Ability to work independent of management supervision and resourceful. • Comprehensive knowledge and experience in freight forwarding, logistics, and business systems technology. • Demonstrated analytical and problem-solving skills. • Flexible and adaptable to changing circumstances while delivering results. • Excellent presentation, communication, facilitation and client service skills. • Good command (oral and written) of English and Chinese language is essential for effective cross region communication. Ability to converse in one South East Asia Country language would be advantageous. • Exposed to multi-culture experience and able to bridge communications across cultures. • Proficient in MS Office in particular Power point, Excel and Word. • Good presentation and interpersonal skills to communicate effectively internally and externally. • Team player and enjoy working in fast-paced organization.