Working location: Maersk Office, 15F Sofic Tower, No 10 Mai Chi Tho Street, An Khanh Ward, HCMC Working schedule: 5.0 days per week Key Responsibilities 1. Transport Operations & Execution • Manage end-to-end transport operations from shipment planning and booking through delivery and order closure. • Ensure shipment status and operational data are accurately maintained in the Oracle-based TMS for tracking and execution. • Coordinate transport operations at CFS, Bonded Warehouse, Maersk Warehouse, and customer sites in line with Maersk processes and operational standards. • Manage operational exceptions, investigate service failures, and drive timely resolution to minimize customer impact. 2. Team & Vendor Coordination • Coordinate daily transport activities, workload allocation, operation monitoring, and exception handling with the operations team. • Work closely with transport vendors and ensure compliance with Maersk Transport Safety Standards, SOPs, and work instructions. • Monitor vendor performance and operational KPIs, identify gaps, and follow up on corrective and preventive actions. • Coordinate with vendors and internal stakeholders to resolve operational issues and improve service reliability. 3. Billing & Financial Control • Manage transport billing activities, including debit note preparation and timely and accurate customer invoicing. • Coordinate with FinOps on SO, BD, and PO creation to ensure accurate revenue and cost booking. • Work with GSC to follow up on PO creation, vendor invoice posting, and workflow completion. • Investigate root causes of delayed vendor payments and support improvements to invoice submission and payment processes. 4. Performance & Financial Reporting • Track and analyze operational KPIs to identify service gaps and improvement opportunities. • Prepare monthly GP/P&L reporting by consolidating and validating revenue and cost data. • Reconcile actual revenue and cost against accruals and follow up on financial variances. • Analyze GP movements by customer/account, identify key drivers, and provide clear management reporting. • Support continuous improvement through root-cause analysis, corrective actions, and process standardization. [Requirements] Education: Bachelor's degree Experience: Preferable to have mininum 2 years of relevant experience. Solid experience in transportation and logistics operations. Strong communication and stakeholder coordination skills. Analytical and strategic thinking. Result-oriented, good business sense, and hands-on. Proactive, detail-minded, and committed to continuous improvement. Good English communication skills, both written and spoken, are mandatory. Good reporting, data analysis and information consolidation skills.