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Techcombank
Hà Nội · On-site
Senior Expert, Customer Segmentation & Customer Value Proposition (CVP)
BankingP&L ManagementCustomer SegmentationCustomer AnalysisStakeholder Management
Work Information
Work Days
Monday – Friday
Work Hours
9:00 AM – 6:00 PM
Work Type
On-site
Paid Leave
12+ days / year
Contract
Full-time (Permanent)
Insurance
Social & Health Insurance
Về vị trí này
JOB PURPOSE
- Lead the development and execution of customer segmentation and customer value proposition (CVP) strategies for the Inspire customer segment, a strategic affluent-emerging customer group within Techcombank's Retail Banking ecosystem.
- Act as the business owner of the Inspire segment by driving customer growth, portfolio value, customer engagement, and profitability through differentiated customer value...
[Requirements]
• Bachelor's degree or above in Economics, Banking, Finance, Business Administration, Marketing, Data Analytics, or related disciplines.
• MBA is preferred.
• 10–15 years of experience in Retail Banking, Digital Banking, Fintech, E-commerce, Customer Strategy, Growth, CRM, Customer Segmentation, or Customer Proposition Management.
• Proven experience in customer segmentation and sub-segment management.
• Strong track record in building customer value propositions (CVP) end-to-end.
• Experience...
Benefits
Bonus: 13th month salary + performance bonusHealthcare Plan: Advanced health insurance for you and your familyPaid Leave: Preferential loan policy for Techcombank’s employees