The Business Development Manager role is a hybrid role focused on sales, account management, and service. You will work in a team environment responsible for managing, retaining, and driving revenue growth from both existing and new client relationships. You will be our client liaison partnering with multiple internal departments/functions including: Operation, Product, Technical Support, and Implementation. • Enhance existing client relationships by focusing on service needs, research, and special projects. • Provide product training to clients to ensure use of NICE CI services. • Identify renewal and upsell opportunities. • Monitor and understand client usage behaviors to identify and address new trends. • Initiate and obtain required documentation to implement product or service changes related to security, credentialing, data reporting, and legislative requirements. • Uncover new opportunities by encouraging relationships with new partners. • Help plan, organize, and coordinate sales and marketing events, and track related activities and performance. • Conduct market research and provide general administrative support as required. [Requirements] • University degree in Banking, Business, Economics, Information Technology etc. • 3-5 years of working experience in banks/finance companies/fintech/credit bureau. Experience selling in a B2B environment is an advantage. • Knowledge of credit reporting (i.e CIC services) • Professional proficiency in English. • Good interpersonal, communication and negotiation skills. Salary & Benefit • Compensation: Competitive salary package commensurate with the candidate's knowledge, skills, and experience (negotiable). • Performance Review: Annual salary review based on performance. • Bonuses: Tet bonus and performance-based bonus. • Health Insurance: Comprehensive health insurance coverage. • Employee Allowances: Allowances and rewards for various occasions, including birthday, childbirth, wedding, sickness, New Year, Autumn Festival, etc. • Paid Leave: Fully paid for 1-3 days summer leave (additional leave). • Work Schedule: Monday to Friday work week with flexible check-in time (8:00 AM to 9:00 AM).