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ONPOINT COMPANY LIMITED
Hồ Chí Minh · On-site
Senior Talent Management Manager
Talent ManagementLivestreamStakeholder managementKol ManagementCreator Management
Work Information
Work Days
Monday – Friday
Work Hours
9:00 AM – 6:00 PM
Work Type
On-site
Paid Leave
12+ days / year
Contract
Full-time (Permanent)
Insurance
Social & Health Insurance
Về vị trí này
1. Talent strategy & ecosystem
- Define and own the talent strategy across influencer/KOL and livestream host, aligned to brand-partner objectives and platform priorities.
- Build the talent value proposition and a tiering model; grow a diversified, always-on creator and host pool.
2. Creator sourcing, network & partnerships
- Leverage and expand a strong personal network of creators, KOLs/KOCs, MCNs and talent agencies to secure the right talent at speed and the right cost.
- Establish and manage partnerships with MCNs, agencies and platform creator programs (TikTok, Shopee, Lazada).
- Negotiate commercial terms, rate cards and exclusivity arrangements where relevant.
3. Commercial & performance
- Drive talent-attributed GMV/revenue; own KPIs (GMV per host/session, influencer ROI/ROAS, conversion, cost efficiency).
- Partner with Affiliate, Livestream Performance, Media and Commercial to convert talent into sell-through.
- Manage the talent budget and cost-per-acquisition; ensure payout timeliness and cost/GMV discipline.
4. Livestream host management
- Own host recruitment, onboarding, training, scheduling and retention; scale the host bench to meet livestream demand.
- Build host career paths, incentive schemes and performance frameworks tied to controllable metrics.
5. Systems, process & governance (MNC-grade)
- Build scalable processes, a talent CRM/database, SLAs and performance dashboards.
- Establish brand-safety, compliance and contract governance suitable for MNC brand partners.
6. Team leadership & stakeholder management
- Lead, coach and grow the combined Influencer + Host team; set OKRs and performance standards.
- Act as a senior partner to brand teams, platform stakeholders and internal SoCom leadership.
[Requirements]
- 8+ years in talent / influencer / creator / host management, KOL marketing, MCN or social commerce; 3+ years in a leadership role.
- Proven experience building and scaling a function or team within a multinational (MNC) or top-tier structured environment - brings MNC-grade rigor in process, governance and reporting.
- A strong, active network with creators/KOLs/KOCs, MCNs and talent agencies in Vietnam - able to mobilize the right talent quickly.
- Deep knowledge of the TikTok Shop, Shopee and Lazada livestream & affiliate ecosystems and creator monetization models.
- Track record of driving talent-attributed GMV/revenue and leading commercial negotiations.
- Strong commercial acumen and data-driven decision-making; comfortable owning P&L-linked KPIs.
- Proven people leadership - able to build and retain high-performing teams in a fast-paced, high-growth environment.
- Excellent stakeholder management, including with senior and MNC brand clients.
- Fluent in English and Vietnamese; Bachelor's degree or above.
Nice to have:
- Experience at an e-commerce enabler, MCN, creator agency or platform.
- Existing relationships with platform creator/partnership programs (TikTok/Shopee/Lazada).
- Experience designing incentive and commission schemes for creators and hosts.
Benefits
Bonus: Tet, performance bonusHealthcare Plan: Premium Health Insurance
Full insurance packagePaid Leave: 15 Annual Leave + 3 Sick LeaveLaptop: Laptop providedMobile: Phone allowancesOthers: Salary: Negotiable
Full salary in probation
Work from home: 1 day/week