About the Role You will manage the full order-to-cash cycle for corporate customers, from order entry through payment collection and delivery. You will be the main link between Sales, Purchasing, Warehouse and Finance. Key Responsibilities • Create and process sales orders for corporate customers accurately and on time. • Create indent sales orders for non-stock items. Coordinate with Purchasing on supplier lead times and expected arrival dates. • Issue payment requests and pro-forma invoices to customers, and follow up until payment is received. • Track order status from confirmation to delivery, and update Sales and customers proactively. • Monitor and manage backorders. Flag delays and propose alternatives where possible. • Act as the liaison between Sales, Purchasing, Warehouse and Finance so that orders are fulfilled, billed and closed without gaps. • Coordinate with the warehouse and couriers to schedule deliveries. • Maintain ERP transaction discipline and follow company procedures. • Support other projects and duties as assigned by the manager. [Requirements] Requirements • At least 2 years of experience in order management, sales administration, logistics or a related supply chain role. • A diploma or degree in Supply Chain, Business or a related field is preferred. • Experience with ERP systems. • Proficiency in Microsoft Excel, including VLOOKUP and pivot tables. • Immediate starters are preferred. What We're Looking For • Strong attention to detail and solid documentation habits. • Clear, professional written and verbal communication with customers and internal teams. • Good time management and the ability to prioritise urgent orders. • Persistence in following up on payments and outstanding issues. • A customer-focused team player with a positive attitude. Benefits: • Gross salary: gross 8-13mil • Compulsory insurance based on actual salary • 13th month salary • Yearly review • Long term service award • Attractive staff discount