• Overall management for 3PL warehouse operations, in a strategic and cost-effective way. • Drive and take the lead to plan, propose initiatives or suggestions for work improvement projects, and competitive value-added services to our clients. • Oversee daily warehouse operations and material flow, ensuring smooth support to production and delivery. • Lead inventory management and warehouse performance, ensuring accuracy and efficiency • Work proactively and closely with related business stakeholders to meet the customers’ expectations, manage project implementation and execution to achieve objectives of profit growth, and ensure KPIs met. • Ensure the operations are being managed in full compliance with company policies and lawful regulations. • Supervise and control all related custom process regarding to warehouse operation Follow up on target KPI’s and recommend process improvements and adopt lean logistics practices and a continuous improvement mindset: -Take training/ coaching to supervisor/ workforce who under your report line -Work in conjunction with HR for recruiting, training, warning, terminating the labor contract and paying employee interests according to Vietnam labor law -Follow up administration issues for day by day labor requirements -Organize and attend necessary weekly and monthly meetings with Supervisors and/or labor groups to understand and deal with any issues and to issue timely instruction on changes or improvements when required -Ensure that KPI’s are produced in full and on time -Strengthen team through training and development. [Requirements] • Minimum 5 years of hands-on experience in logistics warehouse operations (3PL, Distribution Center, or Cold storage). • Proficient in Microsoft Office applications. • Practical experience using Infor WMS (Infor) or similar Warehouse Management Systems. • Strong understanding of inbound, outbound, inventory control, stocktaking processes, and HSE/Fire Safety regulations, HACCP, ISO.... • Good command of English, with confidence in both verbal communication and report writing. • Strong planning, budgeting, and cost control capabilities. • Excellent communication, teamwork, and problem-solving skills. • High integrity, proactive mindset, ability to work under pressure, and strong sense of responsibility.