• Receive import-export documents from agents and customers. • Check information on cargo arrival and departure times, submit E-manifest on the customs system, etc. • Verify cargo details and necessary import-export permits (if applicable). • Create cargo notices in the system and send them to the customs clearance team/customers; verify declaration information with customers. • Schedule deliveries for customers and track shipments to the final receiving location. • Handle account receivables, send invoices to customers, and follow up on payments with related departments. • Other tasks as assigned by management. Benefits: • Social insurance, health insurance, and unemployment insurance as per government regulations. • 13th month salary ++ , annual KPI bonuses, and yearly salary increments based on performance. • Holiday, bereavement, travel benefits, and annual health insurance. • Professional and friendly working environment. [Requirements] Candidate Requirements: • Gender: Female. • Education: Bachelor's degree in Logistics, Import-Export, International Economics, or related fields. • Experience: At least 3 years of experience in logistics; knowledge of import-export procedures, required permits, and customer service processes. • Knowledge of Vietnamese customs regulations. • Proficiency in English (listening, speaking, reading, and writing) and computer skills (MS Word, Excel, PowerPoint). • Enthusiastic, good communication and negotiation skills with customers, colleagues, and supervisors. • Willing to take on challenges and handle high work pressure. Work Location & Schedule: Location: ICEL LOGISTICS CO., LTD – Hanoi Office 12th Floor, Tower A, Handiresco Building, No. 521 Kim Ma, Giang Vo, Hanoi, Vietnam Working Hours: 8:00 AM – 5:30 PM (Monday – Friday) Let me know if you need any modifications!