• Receiving and clarifying customer RFQs (Request for Quotation) via email, phone, and other communication channels. • Coordinating with Purchasing to obtain pricing, delivery terms, and lead times, and preparing quotations. • Receiving customer orders and delivery requests; creating Sales Orders in the system and informing Purchasing. • Confirming export schedules with customers and monitoring shipments to ensure timely and accurate delivery. • Coordinating with relevant departments, including Import–Export, Warehouse, and Accounting, on customs declarations, delivery arrangements, and invoicing. • Managing assigned customer contracts and credit limits, including credit limit extensions or adjustments when required. • Preparing sales reports, profit reports and sales plans for assigned customers. • Performing other tasks as assigned. [Requirements] * Must need: • Bachelor's degree in Business Administration, Economics, International Business, Logistics, Supply Chain, or related fields. • Excellent in MS office: Word, Excel, PowerPoint, and advanced computer skills • Good knowledge about Incoterms, logistics and sales process • At least 2 years of experience in Sales Admin, Sales Coordinator, Export Sales, Customer Service, Order Management, or related positions. • Good command of English, especially in email communication and business correspondence. * Other requirements: • Customer-oriented mind • Strong interpersonal and communication skills • Hard working and long term commitment • Be able and willing to work under high pressure • Fast learning and adapting to new working environment • Proactive and enthusiastic at work • Time, task & deadline management skills • Teamwork spirit Job Location: Hanoi Headquarters: 12th Floor, Charmvit Tower, 117 Tran Duy Hung Street, Yen Hoa Ward, Hanoi.