(1) BROAD SCOPE: • In charge of Ocean import/export/ billing job for external customers (2) ESSENTIAL DUTIES/ RESPONSIBILITIES: • Directly contact with customers and carrier or other logistics service providers (LSP) for export & import shipments (booking space, customs clearance, trucking, track & trace report, etc). Make tracking, daily report to customers. • Contact with carriers and customers to solve if have any issue. • Key in shipment’s information on Cello system and doing other assign job related to system. • Make sure on-time payment with customers, vendors and inter-company payment. • Receive and check quotation, debit notes from other logistics service providers (LSP) • Report to Group leader when requested. • Support members in the Team when required. • Other duties as and when assigned by Group Leader/ Management Samsung shuttle bus (Pick up Hanoi, Bac Giang, Bac Ninh) [Requirements] (a) EDUCATION / QUALIFICATION: • University graduated. • Good English speaking and writing (b) EXPERIENCE: • 5 - 8 year experience in freight forwarding and Logistics field (import/export/customs clearance) • Have operation experience directly with Global carriers • Have strong customer service experience with international companies • Experience in handling cargos to the US (c) SKILLS: • Computer: Good at Excel, PowerPoint and Words • Good communication skills: both speaking and writing (email)