NEO CHAIR / NEO HOME is an established U.S. eCommerce company and a top seller across major marketplaces including Amazon, Walmart, and Wayfair. We operate our own end-to-end infrastructure with U.S. warehouses, a fully in-house team, and multiple best-selling products, giving us the speed and scale to compete at the highest level. We're looking for a proactive, data-driven E-Commerce Specialist to own our day-to-day marketplace operations. What You'll Do Operations & Account Management • Manage daily operations across major eCommerce • Monitor account health and resolve issues before they escalate • Manage inventory across channels to prevent stockouts or overselling Listing & Content • Create and continuously optimize product listings (keywords, content, attributes) • Partner with the design team to produce high-converting product detail pages and brand store assets • Support new product launches with market research and pricing analysis Marketing & Advertising • Manage and optimize marketplace ad campaigns (Sponsored Products, Sponsored Display, and equivalent) • Support promotions and major sales events (Q4 Holidays, high-volume events, etc.) Market Analysis & Strategy • Track and analyze market trends, competitors, and pricing to inform sales strategy • Analyze marketplace performance data and translate insights into actionable plans [Requirements] What You'll Bring • 1+ years of experience in eCommerce (U.S. market preferred) • Hands-on experience with marketplace seller and/or vendor platforms • Ability to analyze marketplace performance data and translate insights into action • Strong written and spoken English communication skills • Analytical mindset with solid problem-solving skills • Intermediate proficiency in Excel Preferred Qualifications • Strong knowledge of eCommerce SEO, pricing rules, and marketplace algorithms • Background in Sales Strategy and/or Product Launching Working Conditions Location: Binh Thanh District, Ho Chi Minh City, Vietnam Employment Type: Full-time Working Hours: Monday to Friday: 7AM ~ 4PM / Saturday: 7AM ~ 11AM Preferred: Candidates open to night shift hours to align with the U.S. market (8 PM – 5 AM Vietnam Time)