Technical Support_Intern/Junior
LinuxSQLTechnical Support
Company Overview
Work Information
Work Hours
9:00 AM – 6:00 PM
Paid Leave
12+ days / year
Contract
Full-time (Permanent)
Insurance
Social & Health Insurance
Về vị trí này
[Responsibilities]
Support to install Data Streams's software or configure environments.
Training for customer about Product functions.
Receive customer's support requirements and find the way and handle them.
Website Design, development and maintenance of corporate homepages.
Development of UI Program for Web-based Software Products.
Development web portal systems linked to big data platforms.
Manage and grow a strong team of Web developers.
Support and deploy development server for DEV team.
Support and deploy test server for QA team.
Training server management for members.
Manage all devices.
Request device for members when having requirements.
Support to BD Team for researching Customer's technical request.
[Requirements]
Required Skills
Basic knowledge of IT systems (Operating Systems, Networking, Databases)
Understanding of Web applications (Client–Server model, HTTP/HTTPS)
Ability to read logs and perform basic issue analysis
Basic knowledge of SQL and database operations
Familiarity with Linux/Unix command line is a plus
Good communication skills and ability to support end users
Strong logical thinking and problem-solving skills
Willingness to learn and proactive attitude at work
Preferred Qualifications
Major in IT or related fields
Basic knowledge of Java or general understanding of Back-end applications
Understanding of system operation processes (deployment, monitoring is a plus)
Experience in internships or projects related to system operation or technical support
Familiarity with tools such as: Git, Docker (basic level), Log monitoring tools (ELK stack, Kibana, etc.)
Good teamwork and collaboration skills with Dev and QA teams
Plus Points
Hands-on experience in troubleshooting, debugging, or supporting users
High sense of responsibility and ability to work under pressure
Self-motivated in learning and applying new technologies
Education Level: University
Working Time: Monday to Friday (08h30 – 17h30)
Benefits
Social Insurance, Salary increases and Promotion opportunitiesProviding educational opportunities to improve new technicalskills.Team building, holidays, Holiday guarantees and holiday giftsChance to work overseaRecruitment ProcessingEvaluation of Resume/CV1st Technical interview with Leader (Face to Face)2nd Technical interview with GD and evaluation